Who really likes conflict? Isn’t avoiding conflict whenever possible an honorable goal? Except what happens when there really are conflicting perspectives- how does resolution happen? If you choose to avoid conflict rather than advocate for your point of view, or at...

I took care of cancer patients for the first 20 years of my career. Much of the time I recall being a kind, thoughtful physician who strove to provide excellent care. Occasionally, however, I was a very different person: almost unfeeling, blunt, and rigid in my...